Firstly, click here for a list of some of the most ridiculous things which Geek Squad have done.
This article was inspired by this:
Also, look at these. Geek Squad are mentioned in these as being bad.
The majority of 'computer specialist' companies nowadays are staffed by people who have next to no knowledge of what to do with computers. Here I tell you what to avoid and why. I came up with a variety of errors (made up of course, haha) that occur in real-life situations (many of them common as muck), and decided to see what two of my most detested companies would suggest. (I did this with a variety of new and old operating systems to see how their knowledge was.)
Q: "I keep on getting a 'non-system disk or disk error' message on start! What do I do?"
A: "Remove the disk from the floppy drive."
The Tech Guys: Yup, they knew how to do it.
Geek Squad: We got there in the end. Albeit with a lot of dilly-dallying where the woman at the other end repeatedly asked me whether I had:
- Noticed any problems with the hard drive
- Dropped the PC
- Rubbed it along the floor causing static
Q: "Scandisk runs everytime I boot Windows!"
A: "Install the Windows IDE Hard Drive Cache package."
The Tech Guys: Nope, we never got there. In the end he sort of gave me a 'I-don't-know' phrase and forced me to hang up. Well done.
Geek Squad: Also, no idea of the workaround, although I was given some rather interesting ideas involving the registry and msconfig (I should add that those ideas were incorrect)
Q: "Thumbnails in windows have suddenly stopped previewing GIFs."
A: "Simply type regsvr32 thumbvw.dll into the run dialog."
The Tech Guys: So many registry related answers, so little time. And all of them wrong, wrong, wrong.
Geek Squad: Much the same as TTG. More rubbish than Pete Doherty's birthday party.
Conclusions, then? Choose Tech Guys over Geek Squad, but you're better off choosing neither, really.
Hell, if you choose them, you might as well get Norton while you're at it (for the love of God, don't).
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